At P&O Convenience ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information through our Online Services, in-store services, and mobile applications. This policy complies with the Data Protection Act, 2012 (Act 843) of Ghana and the General Data Protection Regulation (GDPR). By using our services, you agree to the terms outlined below.
Scope of Privacy Policy
This Privacy Policy applies specifically to:
- In-store interactions
- Online platforms (https://pharmandorganic.com/)
- Mobile application usage
It does not cover any external third-party services or websites. For any concerns, you can contact us at +233546448870.
What Information Do We Collect?
We may collect the following types of personal data:
- Contact Information: Name, address, phone number, email
- Account Details: Passwords, transaction history
- Health Data: Prescriptions, health program participation, connected devices
- Demographics: Age, gender, ethnicity
- Device Information: IP address, device model, operating system
- Payment Information: Card details, mobile money numbers
- Location Data: GPS data and in-store positioning
- Interactions: Browsing activity, app usage, communications
If you do not provide certain personal data, we may be unable to offer some services.
How We Collect Information
- Directly: Through account creation, orders, or surveys
- Automatically: Browsing behavior, cookies, and app activity
- Third Parties: Public databases, affiliates, and service providers
How We Use Your Information
Your personal data may be used for:
- Fulfilling and managing orders
- Personalizing user experiences
- Sending notifications and marketing communications
- Analyzing trends and improving services
- Preventing fraud and ensuring data security
- Complying with legal requirements
Disclosure of Information
We may share your data with:
- Service Providers: For payment processing, hosting, and IT services
- Affiliates: For operational support
- Government Authorities: When required by law or for public safety
- Marketing Partners: For tailored advertising campaigns
We do not sell personal information for unrelated purposes.
Cookies and Tracking Technologies
We use cookies to enhance your experience, such as:
- Remembering preferences
- Personalizing content and ads
- Analyzing website performance
You can manage cookie preferences in your browser settings.
Your Privacy Choices
- Opt-out of promotional communications via account settings or unsubscribe links.
- Disable app permissions, such as location tracking, through device settings.
- Uninstall the mobile app to stop data collection.
Security Measures
We employ encryption, firewalls, and regular monitoring to protect your personal data. While we strive to safeguard your information, no security system is foolproof.
Your Rights
Under Ghana's Data Protection Act, 2012 (Act 843) and GDPR, you may:
- Access or correct your personal data.
- Request data deletion.
- Object to specific data uses.
- Restrict the processing of your personal data.
Retention of Information
We retain personal data only as long as necessary for operational purposes or legal obligations. Data no longer needed is securely disposed of.
Contact Us For any questions or to exercise your rights:
Phone: +233546448870
Website: https://pharmandorganic.com/
Location: Osu Ringway, Accra, Ghana
